As the “Double 11” and “Double 12” network concentrated promotional activities are approaching, consumer demand will accumulate and release during this period, and the Internet platform is about to usher in the shopping carnival season. From the perspective of the Qingdao Consumer Protection Commission, the number of online shopping complaints during this period will increase significantly. Three packages “responsibility and other aspects. Recently, the State Administration of Quality Supervision and Inspection and Quarantine has also spotted the products sold by 10 e -commerce platforms, with a product unqualified rate of 17.3%. To this end, the Qingdao Consumer Protection Commission reminds consumers to buy it carefully and rationally, and it must be blindly followed.
There are many unqualified products in Tmall, Jingdong, and No. 1 store
The reporter learned from the official website of the State Administration of Quality Supervision and Inspection and Quarantine that the General Administration of Quality Supervision, Inspection and Quarantine has recently won the Quality Inspection and Quarantine of Tmall, Jingdong Mall, No. 1 store, Suning Tesco, Dangdang.com, Amazon, Fanke Eslite, Vipshop, Wangfujing, Mai Bao, etc. On the 10 e -commerce platform companies, 571 batches of products produced by 535 companies (no export products were involved). After inspection, 472 batches of products produced by 439 companies were qualified, and the qualified rate of supervision and spot check was 82.7%; the detection of 99 batches of products was unqualified, and the detection rate of unqualified products was 17.3%.
It is reported that this focus on clothing products (women’s underwear, cashmere conecent, down jacket, casual clothing), small home appliance products (kitchen machinery, soy milk machines, electric kettles, mobile sockets, rice cookers), in addition to this In addition, the bedding and back packets were also spot -checked. Among them, the detection rate of unqualified products exceeds 20%of the products: 23.2%of women’s underwear, 31%of mobile sockets, and 68.3%of the backbone; there are 5 kinds of unqualified product detection rates of 10%to 20%. : Kitchen machinery 10.3%, 16%on bedding, 16.9%of casual clothing, 11.8%soy milk machine, and 17.2%of electric kettles; 3 types of unqualified product detection rates are less than 10.0%: cashmere needle fabrics 9.7%, down jacket 5.2%of 5.2% The rice cooker products were not found unqualified.
The reporter also noticed in the platform sold on unqualified products that Tmall accounted for the largest proportion. 99 batches of unqualified products, which accounted for 66 batches, exceeded half; followed by Jingdong Mall, a total of 16 batches of products. Not qualified; more than the No. 1 store, a total of 9 batches of products are unqualified.
The online shopping should be cautious, and the consumption certificate is required to protect rights protection
In order to prevent consumers from encountering various problems in the process of online shopping, the Qingdao Consumer Consumer Commission also combined with the characteristics of consumer complaints in recent years, and made the following suggestions for the citizens for consumer disputes that are prone to online shopping. First of all, consumers must choose a regular, qualified and certified e -commerce platform and a high reputation seller. In recent years, infringement and counterfeiting and false transactions have become the biggest hidden dangers of online shopping security. Among them, the loss of online shopping on the cottage version of online shopping platforms remains high. Consumers can distinguish the following signs and information: the “red shield” logo or “business license” registered and filing for the industrial and commercial administrative department, the identity verification logo of the credible website, ICP / IP license number or filing number of the Ministry of Industry and Information Technology, etc. The above signs or information should be able to click on and learn about the informative and comprehensive information of the website or the company’s registration, permission, and filing.
Secondly, the promotion rules must be seen before placing an order. In the previous accepted complaints, many consumers did not pay attention to the promotional activities of the website publicity and after -sales rules, which caused controversy with merchants afterwards. Before consumer online purchase, you should read the product details, the scope of no reason, the scope of no reason, the red envelope, the consumer points and coupon use rules, the return refund method, and the freight policy, etc., so as not to cause losses or disputes in the future. At the same time, it is necessary to know that the Consumer Rights Protection Law stipulates that consumers’ settlement, fresh and easy to rot, some digital commodities, newspapers journals, and products that are not suitable for returns according to the nature of the product and are confirmed by consumers are not applicable for seven days without reason.
Furthermore, don’t trust the lowest price publicity. The zero -point spike during the “Double 11” and “Double 12” period, the lowest price of the entire network, the biggest discount in history, and the red envelope of red envelopes will inevitably make consumers feel enthusiastic, but some merchants will take the opportunity to defile the original price or raise the original price of the product before the original price of the product. Discounts are even higher than the price before the discount. Consumers should brighten their eyes and record prices in advance for comparison, so as not to be confused by the so -called low discounts.
Then, do a good job of delaying the psychological expectations of the goods. “Double 11” and “Double 12” have surged in transaction volume before and after, and consumer complaints are often caused due to problems such as parcels and delays. It is recommended that consumers try to avoid the peak of online shopping when buying fresh and urgent products. After paying, pay close attention to logistics information. Once the goods are not received for a long time, pay attention to the automatic payment time of the transaction system and communicate with the merchant in time. In addition, during the peak of online shopping, due to the large business volume, individual express companies may selectively delay the issuance in some remote areas. Consumers should pay attention to the delivery range of express delivery when placing an order, and clarify whether the courier will be delivered to the receiving address.
Finally, remember to ask for consumption vouchers for rights to protect their rights. Consumers should be developed when shopping online
Storage of evidence, try to preserve transaction records, chat records, advertising publicity webpages, product introduction screenshots, and ask for sales vouchers to avoid no basis when there is a complaint. After generating a dispute with a merchant, you can first complain to defend your rights through e -commerce platforms. complaint.
Unqualified product table:
Electronic business platform
product name
trademark
Specification
Production date/batch number
Unqualified project
Jingdong Mall
Dedicated belly belt dedicated to cesarean section
Bellekang
Waist circumference: 79-85cm
K-7513
Formaldehyde content
Tmall
Seamless underwear
Lelei
XL 170/100
8693
Fiber content
E -commerce
Peach blossom season
38/85 12
801001
Bra
Love
C75
D6219
Mikaru
C85
13205
Shimanfen
36/80A
2297
LEUTUS
A85
68386
Aisamida
D85
E879
Mmuses Mmuses
C80
102730
Jealous
B80
21406C
Healthy bra
June rose junerose
B70
440025B
Betphiger
A75
113358W
pH value
E e manjieer
301228
Angel beauty
38/85C
W149011
Fiber content, acid -resistant sweat stain coloring, alkaline -resistant sweat stain color fastness
chest circumference
Yisi
B75
M1235A1
Slimming underwear
Xianyan qian yan
85C
H2088
Business men’s clothing
Weishit
74/116
683
Ethnic Clothing
Post -order
170/92A
618B0001
Jeans (Washed Products)
Artsdon
175/80A
Item No.: A1200054-115
Vipshop
casual suits
Legend
180/100A
Item Number: XF043
Women’s printed trousers
Paul Frank
165/72A
Style number: pfz53di5009
Women’s printed zipper suit
165/88A
/ /
sweater
Milandon
165/90
Item number: wh2t0031
Pellet
Ride Leopard
L
Wt141039
Can divide the carcinogenic aromatic amine dye
dress
work
160/84A (38)
S1F0X2Q085
Rojrove Lyzi
Lady cashmere sweater
Tomoa
S
2011102
Boutique cashmere female shirt
Yimuer
105
54646
Thicked male round neck
Meter
125
24421
Men’s cashmere sweater
Calimmys Calimmys
120cm
15178
Single fish scales round neck female long shirt
Golden rabbit
105cm
Item number: w22285
Dangdang.com
Women’s splicing high -necked pure cashmere sweater
Ink
XL
1319
Water resistance, acid -resistant and sweat -resistant coloring, alkaline -resistant sweat stain color fastness, fiber content
V -neck male cardigan
Crocodile shirt
115cm
CMK44301
Skin -resistant sweat stain color fastness
Half -high -necked long -sleeved men’s sleeve
Sunshine
125 185/96A
201540109
Shop No. 1
Cashmere sweater
Inman Inman
96cm
8342700422
Letter boy bread clothes
Wei
120/60
Item number: 1189
down jacket
ELLE HOMME
185/100A
Item number: 918419046090
Plel containing velvet content, velvet content
Gold Shark
Item number: ary4130180054
Men’s down jacket
Sir7
XXL
Number: X-528-Y8323-
Jingdong
Gthomme
185/104A
Style number: y027
Backpack
Kharono/Kabuo
32*29*6 (cm)
Kb8811-3
Identification, oscillation impact performance
Tanmesso
Oscillation impact performance
Leisure bag
DRFSON Ti Vansen
39*30*5cm, maximum size: 390mm
S1090-3
New trendy streaming jewelry head layer cowhide ladies handbag
Fan Xishang Fancy Chic
TK01997
Oscillation impact performance, suture strength
Men’s bag
Lowermar kangaroo/Luerma kangaroo
26*31*5cm black
LGB209
Leather bag
Muyu Muyu
Maximum specification: 245mm
Style number: 4059303, Item Number: 881240593031
24*12*23cm
3045205
Sunnyshop/Sunshine Beauty Container
260*105*206mm
Ab15cp717
Cabbeen Cabbeen
370mm coal black
2016-01-17/316130103401
Digital bag
Yinuo/Euo
YCL-171-R
Bernal/Bernar
High 30 width 28 thick 7
6238-2
Drive/vanwalk
28*19*44cm
V1137-157
Omto
310*140*300mm
824151101
Identification, oscillation impact performance, suture strength
sxllns
29cm*7cm*31cm
2015/SX-D5018-2
Personaton
The maximum specification 320mm 305mm*320mm*90mm
B154952
Hautton/Haoton
45.5cm*30cm*10cm
2016-04-08/db170
Business package
Grego Guizhen
400*310*50mm
14218
Parry Flad/Ferlaide
490mm
F509
Beysg/Beichi
450mm*290mm*100mm
9901
Three -shoulder backpack
Lauff/Lu Fu
High 50cm width 28cm thick 28cm
2015-06/sj1502
Wheat bag
Handbody bag
ISCOV
340*205*160mm
409462
Leisure backbone bag
Ink
My804169qj1021
Anenian Dream Slave
30 × 13 × 35 (cm)
Style number: 942
Handbag
Foxer
380*230*155mm
2016-01/938031F
Santagolf/Saint Grandfather
320mm
2016-01-01/8039-2
Per degree of women’s bags
meidu
MWB141103
Briefcase/crossbody bag
Liechi
32*30*11cm
L15T87153
My tide
Wc0039qk1028
Silk cotton blooming four -piece set S009
Elegant 100
Sheets: 245 × 260cm quilt: 220 × 240cm pillow sleeve: 48 × 74cm
Weishu bedding home textile set cotton kit high -end cotton diagonal printing double quilts quilts four -piece sheet four -piece
Weishujia Textile
Quilt: 200 × 230cm sheet: 230 × 250cm pillow sleeve: 74 × 48cm
Tiansi Tihuaka Kit
Sheng Jiaxiang
Quilt: 200 × 230cm ± 3cm Sheet: 250 × 250cm ± 3cm pillow sleeve: 48 × 74cm
Electronic business platform
Electronic business platform
Electronic business platform
Electronic business platform
Electronic business platform
product name
product name
product name
product name
product name
trademark
trademark
trademark
trademark
trademark
Specification
Specification
Specification
Specification
Specification
Production date/batch number
Production date/batch number
Production date/batch number
Production date/batch number
Production date/batch number
Unqualified project
Unqualified project
Unqualified project
Unqualified project
Unqualified project
Jingdong Mall
Jingdong Mall
Jingdong Mall
Jingdong Mall
Jingdong Mall
Jingdong Mall
Jingdong Mall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Fiber content
Bra
Bra
Bra
Bra
Bra
Bra
Bra
Bra
Bra
A75
170/92A
Vipshop
Vipshop
Paul Frank
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
Can divide the carcinogenic aromatic amine dye
dress
down jacket
185/100A
Plel containing velvet content, velvet content
Men’s down jacket
Backpack
Backpack
Backpack
Backpack
Backpack
Backpack
Backpack
Backpack
Backpack
Backpack
Backpack
Backpack
Backpack
Backpack
Identification, oscillation impact performance
Identification, oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance
Oscillation impact performance, suture strength
Oscillation impact performance, suture strength
Oscillation impact performance, suture strength
Men’s bag
Muyu Muyu
Identification, oscillation impact performance, suture strength
Wheat bag
/ /
pH value
Tmall
Four -piece set of Silk Cotton Gong Saton
Moonlight Love
Quilt: 220 × 240cm sheet: 270 × 250cm pillow sleeve: 48 × 74cm × 2
Shop No. 1
CP155061 Four sets of cotton slope four sets
Cozzy
Quilt: 200 × 230cm × 1 bed order: 230 × 245cm × 1 pillow sleeve: 48 × 74cm × 2
June 2015
Can divide the carcinogenic aromatic amine dye
Gongtin Ritty Four Kits
Good companion
Quilt: (Qual COVER) 200 × 230cm sheets: (Bed Sheet) 250 × 250cm pillow sleeve: (Pillowcase) 48 × 74cm × 2
Fiber content
Four wedding sets
芗 芗 纺 纺 芗
Quilt: 200 × 230cm sheet: 250 × 270cm pillow sleeve: 48 × 74cm × 2
Jingdong Mall
Four pieces of exquisite tribute satin
Byford
Quilt: 200 × 230cm × 1 bed order: 245 × 270cm × 1 pillow sleeve: 48 × 74cm × 2
PH value, fiber content
Electronic business platform
product name
trademark
Specification
Production date/batch number
Unqualified project
Juice machine
Aixma
YZ-150C
Stability and mechanical danger
Low -speed juicer
Bolema
YZ-160
Kangya fruit juice machine
Kangya
KY-220
Electrical gap, climbing distance and solid insulation
Slow grinding juice machine
Disman
SHP-13A
Leakage current and electrical strength at work temperature, leakage current and electrical strength
Nutritional conditioner
TOP LIFE
TL-628A
Heat, stability and mechanical danger
Gangu health soymilk machine
Magnolia
ML888D
2015-12-03
Power connection and external soft line
Soymilk machine
A blessing home
HD-750F
2016-03-25
Dangdang.com
Fast boiling water machine
European pigeon
KSR-160
Input power and current
Fast -hot electric kettle
Oaks
Hx-a5135
2016/01/16
electric kettle
Kocai
QLT-T1210BB
2016/03/05
Structure and grounding measures
Rongwei
OMT-BL18C
2016/05/07
Converter (new national standard converter)
NZ109K MAX2500W MAX10A 250V ~
Heat -resistant
Converter (Plastic socket)
Niu Ren (graphic trademark)
NR-238B 10A MAX 250V ~ MAX2500W
Size
Converter (power converter)
Three wood
No.1949 2500W 10A MAX 250V ~
The structure of the mobile electrical attachment
Converter (multi -functional digital insertion)
Orico (graphic trademark)
IPC-2A4U 10A 250V ~ 2500W
Converter (360 security plug -in board fat version)
360
360DPC-4A4U 10A MAX 250V ~ 2500W
Converter (advanced mobile power converter)
Akihabara (graphic trademark)
QS-T001A 10A MAX 250V ~ 2500W
L20160229
Anti -electrical protection
Converter (Lemon Charging Station)
10A MAX 110-240V ~ 2000W
Converter (Maya USB Smart Power Protection)
Maya (graphic trademark)
SP-494U2 MAX10A 250V ~ 2500W
Dimension check, structure of mobile electrical attachments, heat resistance
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
/ /
pH value
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Tmall
Shop No. 1
Shop No. 1
Shop No. 1
Shop No. 1
Shop No. 1
Shop No. 1
Shop No. 1
Fiber content
Jingdong Mall
Jingdong Mall
Jingdong Mall
Jingdong Mall
Jingdong Mall
Jingdong Mall
Electronic business platform
Electronic business platform
Electronic business platform
product name
product name
product name
trademark
trademark
trademark
Specification
Specification
Specification
Production date/batch number
Production date/batch number
Production date/batch number
Unqualified project
Unqualified project
Unqualified project
Stability and mechanical danger
Electrical gap, climbing distance and solid insulation
Power connection and external soft line
Power connection and external soft line
electric kettle
Heat -resistant
The structure of the mobile electrical attachment
The structure of the mobile electrical attachment